AtalantaWe are happy to help.
Contact Us
If you need assistance or have any questions, please don't hesitate to get in touch with our support team.
Frequently Asked Questions
How do I create or delete my account?+
You can create an account directly in the Atalanta app. To delete your account, go to your profile settings within the app and select 'Delete Account'. All your data will be permanently removed.
How are my training plans generated?+
Our training plans are grounded in sports science. We use AI to personalise them to your fitness level, goals, available training days, and race history.
How do I manage or cancel my subscription?+
Subscriptions are managed through the Apple App Store. To cancel, open the App Store, go to your account settings, select 'Subscriptions', and manage your Atalanta subscription from there.
The app isn't working properly. What should I do?+
Try closing and reopening the app, or restarting your device. Make sure you're running the latest version of the app. If the issue persists, contact us at support@chava.info with a description of the problem.
How is my personal data handled?+
We take your privacy seriously. For full details on how we collect, use, and protect your data, please review our Privacy Policy.
Response Times
We aim to respond to all support inquiries within 48 hours. For urgent issues related to your account security, please include 'URGENT' in your email subject line.